Overview of Staff Members | How our Staff Members can help you

(4 years at The Center) Business Office Manager and Health Insurance Coordinator Nancy@coem.com


Nancy can help you with:

  • Your Patient Account (understanding the bill for services provided from our office)
  • Claims you’ve filed with your insurance company that have not been resolved
  • Scheduling appointments (all front office staff share in these duties)
    • Follow-up appointments with our doctors
    • Appointments for Thermograms (initial or follow-up)
    • Appointments for any of our Center for Women’s Health programs
    • For established patients, allergy testing in our allergy testing room
    • For established patients, laboratory testing & Oxygen Multi-Step Therap

Back

(5 years at The Center) New Patient Coordinator and Front Office Assistant officeassistant@coem.com


Cathy can help you with:

  • Answering questions you may have about our Center and our doctors
  • Explaining our comprehensive diagnostic work-up and what to expect if you decide to come for an initial evaluation with our doctors
  • Scheduling all new patient appointments (initial evaluations) and making sure you receive your New Patient packet of forms to complete
  • Scheduling appointments (all front office staff share in these duties):
    • Follow-up appointments with our doctors
    • Appointments for Thermograms (initial or follow-up)
    • Appointments for any of our Center for Women’s Health programs
    • For established patients, allergy testing in our allergy testing room
    • For established patients, laboratory testing & Oxygen Multi-Step Therap

Back


(19 years at The Center) Information Systems Specialist and Webmaster


Kathy can help you with:

  • Routing all your e-mails that come to our www.coem.com website to the appropriate doctor or staff members for replies to your questions and concerns.

Back
(8 years at The Center) Front Office Coordinator (for e-mails, e-mail either Nancy or Cathy)


Tammy can help you with:

  • Checking in and out from our office whenever you visit us, including providing that day’s insurance forms and explaining your bill
  • Scheduling appointments (all front office staff share in these duties):
    • Follow-up appointments with our doctors
    • Appointments for Thermograms (initial or follow-up)
    • Appointments for any of our Center for Women’s Health programs
    • For established patients, allergy testing in our allergy testing room
    • For established patients, laboratory testing & Oxygen Multi-Step Therapy

Back

(9 years at The Center) Clinical Coordinator of All Patient Services, Thermography Program Coordinator, Biodetoxification Program Coordinator, Legal Claims Coordinator, New Patient Historian and Administrative Assistant to Doctors.  Sheila@coem.com


Sheila can help you with:

  • Answering questions you may have about our specialized patient programs, including our Biodetoxification Program, our Thermography Program, our Women’s Programs, and our Oxygen Multi-step Therapy Program. [To schedule Thermogram appointments, you may call The Center’s Front Office directly at (843) 572-1600, or e-mail Sheila with your request.]
  • Answering questions you may have about your treatment program until your first follow-up appointment with the doctor, If Sheila was your New Patient Historian during your initial evaluation.
  • Answering questions you may have about any of our staff.
  • Responding to requests from attorneys for our doctors to help their clients with medically related legal cases.
  • Helping you understand the role our doctors can and cannot play in helping you, a patient, with a medically-related legal case you are involved in.
  • Answering general questions about our “First Aid” measures for allergic reactions and other problems that crop up for patients. [NOTE: For in-depth or specific treatment recommendations, all staff will ask you to please schedule a follow-up appointment with our doctors as soon as possible.  We try to reserve some appointment times daily for emergencies.]
  • Healthy For Life Weight Loss Program Coordinator.

Back
(13 years at The Center) Allergy Testing Room Coordinator and New Patient Historian testing@coem.com


Ann can help you with:

  • Answering questions you may have about your results from allergy testing you had done at our Center, even if she was not personally your allergy tester.
  • Answering questions you may have about your treatment program until your first follow-up appointment with the doctor, IF Ann was your New Patient Historian during your initial evaluation.
  • Answering general questions about our “First Aid” measures for allergic reactions and other problems that crop up.  [NOTE:  For in-depth or specific treatment recommendations, all staff will ask you to please schedule a follow-up appointment with our doctors as soon as possible.  We try to reserve some appointment times daily for emergencies.]
  • All appointments for Ann’s allergy testing services are scheduled through the Front Office of our Center (see Front Office above).

Back
(3 year at The Center) New Patient Historian and Administrative Assistant to Doctors, Heidelberg (Digestive Function) Test Technician, Disability Claims Coordinator, Phlebotemist  Jennifer@coem.com


Jennifer can help you with:

  • Answering questions you may have about your treatment program until your first follow-up appointment with the doctor, IF Jennifer was your New Patient Historian during your initial evaluation.
  • Answering questions you may have about letters or reports related to your current medical condition that you want our doctors to provide for you.
  • Answering questions about Disability Claims you want our doctors to complete for you.
  • Answering general questions about our “First Aid” measures for allergic reactions and other problems that crop up.  [NOTE:  For in-depth or specific treatment recommendations, all staff will ask you to please schedule a follow-up appointment with our doctors as soon as possible.  We try to reserve some appointment times daily for emergencies.]
  • Answering questions about Heidelberg Testing at our Center and performing Heidelberg Tests.  [To schedule Heidelberg Tests, you may call The Center’s Front Office, or e-mail Jennifer directly to ask for an appointment.]
  • For our established patients, drawing blood for laboratory tests or or providing and explaining kits for testing when the collection of saliva or urine samples is required for specialized tests.
  • For our established patients, administering intravenous nutritional treatments.
  • Providing back-up assistance to the Biodetoxification Technician in overseeing and caring for the needs of our Intensive Biodetoxification Program patients (under the direction of our Doctors).
  • All appointments for laboratory services are usually scheduled through the Front Office of our Center.

Back

(5 years at The Center) New Patient Historian and Administrative   Assistant to Doctors, Licensed Massage Therapist and Light Beam Generator Technician, Allergy Tester Heather@coem.com

Heather can help you with:
  • Answering questions you may have about your treatment program until your first follow-up appointment with the doctor, IF Heather was your New Patient Historian during your initial evaluation.
  • Answering questions you may have about letters or reports related to your current medical condition that you want our doctors to write for you.
  • Answering questions about Massage Therapy or Light Beam Generator appointments through our Center. [To schedule Massage Therapy or Light Beam Generator appointments, you may call The Center’s Front Office or e-mail Heather directly with your request.]
  • Answering general questions about our “First Aid” measures for allergic reactions and other problems that crop up.  [NOTE:  For in-depth or specific treatment recommendations, all staff will ask you to please schedule a follow-up appointment with our doctors as soon as possible.  We try to reserve some appointment times daily for emergencies.]

Back

(17 years at the Center) Nutritionist, Administrative Assistant to Doctors (Special Projects Coordinator/Editor) charlotte@coem.com

Charlotte can help you with:
  • Special Projects Coordinator and COEM Website Content Editor.
  • Providing nutritional consultations for our established patients. To schedule an appointment with Charlotte, please call the Front Office.

Back

(8 years at The Center) Biodetoxification Unit Technician, Phlebotemist,  detox@coem.com

Elaine can help you with:
  • Answering questions about the Biodetoxification Program or scheduling Biodetoxification Program services (either the initial intensive or maintenance programs).
  • Answering questions about Oxygen Multi-Step Therapy or scheduling established patients for this laboratory service.
  • Overseeing all needs of all Intensive Biodetoxification Program patients each day they are in the program (under the direction of our Doctors), including. taking vital signs, supervising sauna and exercise time, providing oral nutrients, and scheduling massages, IV’s, and Doctors’ appointments.
  • Drawing blood for laboratory testing, or providing and explaining kits for testing when the collection of saliva or urine samples is required for specialized tests.
  • Administering intravenous nutritional therapies, Oxygen Multi-Step Therapy, or intravenous chelation therapies.
  • All appointments for laboratory services are usually scheduled through the Front Office of our Center.

Back
(23 years at The Center) Allergy Mixing Lab Coordinator

Sandy can help you with:
  • Sandy has 22 years experience mixing allergy extracts and allergy extract stocks and supervising COEM's Allergy Extract Mixing Lab staff.
  • Answering questions about allergy extracts that you have already received from our office and any unusual circumstances surrounding injections.
  • Answering vendors' questions about COEM's medical supply purchases. (Sandy orders and maintains all medical supplies for COEM and keeps the records of all purchase invoices.)

Back
 

(11 years at The Center) Allergy Mixing Lab Clerk and Front Office Assistant orders@coem.com

Lisa Marie can help you with:
  • Answering questions by phone or e-mail about orders that you have already placed for nutritional supplements, allergy extracts, or other items mailed by our office. [NOTE: For your protection, we cannot take orders by phone; orders must be in writing. Orders can be placed by: e-mail: orders@coem.com
    fax: (843) 572-1795
    mail: 7510 Northforest Drive, North Charleston, SC 29420 [ATTN: Orders]
  • Filling and mailing all patients' orders for extracts and nutritional supplements; preparing Federal Express packaging and documentation.
  • Ordering and maintaining COEM's nutritional supplement inventory.
  • As needed, scheduling follow-up appointments for established patients with our doctors, laboratory technicians, or other staff members. (New Patients will need to speak with Cathy, our New Patient Coordinator in the Front Office.

Back
 

(5 years at The Center) Allergy Mixing Lab Technician

Paula can help you with:
  • Mixing allergy extracts and allergy extract stocks for our patients.
  • Answering questions about allergy extracts that you have already received from our office and any unusual circumstances surrounding injections.

Back

(11 years at The Center)  Licensed Professional Counselor and a member of the National Board of Certified Counselors  info@coem.com

Mindy can help you with:
  • For patients enrolled in the Program for Biodetoxification at The Center, Mindy facilitates a weekly wellness group.
  • She is also available to work with groups, families, couples, and individuals for private counseling.

Back

Disclaimer:
All material provided on the Center for Occupational & Environmental Medicine web site is for educational purposes only. Access to the web site does not create a doctor-patient relationship nor should the information contained on the web site be considered specific medical advice for any person, patient and/or medical condition. Consult a physician regarding the application of any opinions or recommendations from this website, for any symptom or medical condition. Dr. Lieberman specifically disclaims any liability, loss or risk, personal or otherwise, that is or may be incurred as a consequence, directly or indirectly, resulting from use or application pertaining to any of the information provided on the web site.